Introduction
This policy explains how Welo Web (welo-web.com) collects, uses and protects information when you visit the website or use our services, including the Welo AI tool. The website is operated by the Welo Web team in Buraimi, Sultanate of Oman. By using the website you agree to the practices described here.Information we collect
- Information you provide: name, phone number, email, business type and message content when you use the contact form or register a Welo AI account.
- Request content: images, text or links you upload with Welo AI requests so we can deliver the requested service.
- Payment information: payments are processed by third-party providers (such as PayPal and OmPay). We do not store card numbers on our servers.
- Automatic technical data: browser and device type, IP address, pages visited and time of visit, and the referring page.
- Cookies and similar technologies: as described below and in our Cookies Policy.
How we use your information
- To answer your enquiries, provide the services you request and manage your account.
- To process payments and send notifications about your requests.
- To analyse website usage and improve its content and performance.
- To show advertising that helps fund the free content on this website.
- To send offers and updates only if you have agreed, and you can unsubscribe at any time.
Advertising with Google AdSense
We use Google AdSense to display ads on some pages of this website.- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of a third-party vendor's use of cookies for personalised advertising at www.aboutads.info.
- To learn more about how Google uses data, see How Google uses information from sites or apps that use its services.
- Some ads may be served by other third-party vendors certified by Google, which are subject to their own privacy policies.
Analytics with Google Analytics
We use Google Analytics to understand how visitors use the website (visits, most-read pages, traffic sources). It collects aggregated data using cookies. You can prevent this by installing the Google Analytics Opt-out Browser Add-on.Sharing information
We do not sell or rent your personal data. We share it only when necessary with:- Service providers that help us run the website (hosting, email, messaging, payment gateways, and AI services needed to fulfil Welo AI requests).
- Google, for advertising and analytics as described above.
- Authorities, where required by law.
Data retention
We keep contact and account data while your account is active or as long as needed for the service and for legal and accounting obligations, then delete or anonymise it.Security
We use encrypted connections (HTTPS) and appropriate access controls to protect your data. However, no method of transmission or storage over the Internet is 100% secure.Children's privacy
The website and its services are intended for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with data, contact us and we will delete it.Your rights
You may request access to, correction or deletion of your personal data, or withdraw consent to marketing messages, by emailing us at the address below.Changes to this policy
We may update this policy from time to time. Any change will be published on this page with an updated "Last updated" date.Contact us
- Email: admin@welo-web.com
- Phone: 0096894919627
- WhatsApp: 0096877857760
- Address: Buraimi, Sultanate of Oman